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I attach it to my sun-visor and the microphone / speaker functions well. Works really well. No complaints.
But he basically told me off for opening the case and voiding the warranty. I argued the point with him to no avail. I have been able to reglue the little plastic latch inside the case that holds the mic in place on most of the units. I thought I was doing Blueant a favor by taking care of our customers and increasing customer satisfaction. You would think that they would be happy that one of their retailers would take the opportunity to save them some money and create goodwill with their customers. But no.
He didn't care at all that I was going to stop selling these things. But one time the latch itself was broken, and another time the customer tried to reglue it and ruined the latch. Wow. He couldn't care less if I stopped selling Blueant products. These have been doing well except for the microphone on the supertooth light. I couldn't believe his statement. I even told him I would have to quit selling these because of the poor quality and his companies bad policy of not wanting to help out. Pay for shipping both ways (whoever pays for it) and the customer being without their bluetooth for weeks at a time.
(Sometimes before its even sold it will break). They use a very tiny amount of inferior adhesive to hold the latch in place and it will fail on every unit. Since every one is going to fail sooner or later, and I would like to be prepared, and the customer service rep basically told me to take a hike. Oh well. Either he is selling so many of these that they can't make enough of them or he is the worst customer service rep for a company I have ever seen. IT ALWAYS BREAKS. Ok fine.Well, today I called the Blueant company to get them to send me a couple of replacement latches so that I could continue to fix the customers units here at the dealership. It just seems like a lousy way of doing business.
BECAUSE IT WILL NEED TO BE WARRANTIED SOONER OR LATER. Just thought that anyone deciding whether or not to purchase a Blueant product might want to know about the companies policy when it comes to warranty. I sell these at our car dealership for customers who would like an inexpensive bluetooth solution rather than purchase a more expensive built in car kit. Period.I have had to fix dozens of these things for our customers so that they would not be inconvenienced by being without their bluetooth for weeks and having to pay to ship the thing back to Blueant for a warranty replacement. His answer was, "I don't care, do what you want".
It's blinking blue standby/power light is a minor distraction at night but you need something to let you know it's on. It's operation is simple and the battery life is great. The sound is clear for me and the people I am speaking to. Voice command quality is dependent on your phone, mine doesn't understand me all the time, but when it does it works. I've had the BlueAnt Supertooth Light Bluetooth Speakerphone for about three weeks now and I am very satisfied with it. It was easy to set up and works well. I've forgotten to turn it off a few times, leaving it in standby mode for about two weeks, and have yet to re-charge it.
Great gadget, easy setup, easy to use & great sound.No problems w/other people hearing us or visa versa.The magnet is nice & strong, no problems there either.
In the larger settings, during Q and A, the audience member must speak up or the unit can be easily moved closer to them. It works well in conference rooms with a small number of participants as well as medium sized meeting rooms with 30 plus guests. Meeting attendees have been complimentary and some liked the use of the device so much they bought one. I bought this not for use in my car but to to use in meetings I have in various locations that do not have speakerphones available. I often have guest speakers who cannot be on location in meetings. It is a small investment that allows me to bring far away guest speakers to locations that are too expensive/remote to travel to for a half hour presentation.
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